Internet / Mailorder Fulfillment

Waitex has been giving catalog houses and direct mail specialists a competitive edge in fulfillment for over 27 years. With the Internet now providing marketers with unprecedented opportunities to sell directly to consumers, our record of success also makes Waitex a uniquely qualified partner for on-line merchants.

The Waitex fulfillment platform builds off our unmatched strengths in distribution, inventory and information systems. Waitex’s proprietary technology offers clients real-time or batch connectivity. Your website can be linked seamlessly to our distribution centers, which are equipped to handle order processing and shipments for millions of individual packages per year directly to your customers.

Fulfillment clients benefit from all our proprietary inventory and data management systems.

Many also draw on our IT experience in website and e-shop development, while our customer service call centers and electronic credit card processing capabilities ensure that these critical functions are handled quickly, efficiently, and accurately.

  • Website design and development
  • On-line catalog and e-shop
  • Waitex Warp: web-based supply chain management system with optional shopping cart options
  • Internet, mail-order, catalog fulfillment
  • Order processing, billing and tracking
  • Inventory management
  • Electronic credit card payment processing
  • Call center customer services, with e-mail, telephone, and correspondence capabilities
  • Return goods handling and refurbishment
  • Product Customization: identification, embroidery, basket assembly, etc.
  • Pick-and-pack, shrink-wrap, packaging and shipping